Shipping Policy

Shipping & Delivery

 

Dispatch Time
We aim to dispatch your order within 1 working day.

 

Delivery Time
Once dispatched, your order should arrive within 2–3 working days, depending on your location.
Please note that delivery times may be affected by public holidays, extreme weather conditions, or other unforeseen events.

 

Out of Stock Items
If any item in your order is out of stock, we will contact you promptly to discuss alternatives or issue a refund.

 

Tracking Your Order
You will receive a confirmation email with a tracking number and link once your order is shipped.
Please allow 1–3 working days for tracking information to update.

 

Incorrect Address
It is the buyer’s responsibility to ensure the shipping address is correct.
If you believe you’ve entered an incorrect address, please contact us immediately at info@cnmart.co.uk.
We process orders quickly, so there may be limited time to make changes.

 

Returns
If you wish to return your order, you will be responsible for the return shipping cost.
For more details, please refer to our Refund Policy.

 

Lost or Stolen Packages
CNMART is not liable for packages marked as delivered by the carrier.
If you haven’t received your package, please contact the shipping carrier directly using the tracking information provided.
If you need help, feel free to email us at info@cnmart.co.uk.